It Solutions Engineer Jobs
Are you an enterprise or solutions architect who is passionate about technology? Looking for an opportunity to use your skills to contribute to improving animal welfare?
We’re looking for an Enterprise Architect who will guide the organisation through ongoing digital transformation and optimisation initiatives.
About this role:
As Enterprise Architect, you will:
- Bring the IT architecture strategy in line with the charity strategy to allow Dogs Trust to achieve its objectives in the most effective way,
- Own the overall architecture domains for the charity,
- Produce, maintain, and communicate Enterprise Architecture artefacts, as well as developing policies and standards,
- Work closely various internal business leaders: including subject matter experts, project managers and Business Analysts, and external solution architects to deliver solutions for the organisation.
About you:
To be successful in this role you will need broad technical knowledge, with the ability to design end-to-end systems at a high level, with a clear understanding of a number of applications. We are using Salesforce and Informatica, so we’d love to hear from candidates with experience in these. You’ll also need to be a self-starter, who is passionate and motivated about delivering solutions and takes a proactive, strategic approach. It’s also important that you’re a people person, who is a great team player and excellent communicator, with the ability to engage colleagues from different parts of the organisation, and bring them on the transformation journey with you. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As a member of our corporate services directorate, you will be proactive in maintaining quality and high availability IT systems by providing first and second-line IT support to over 350 staff across 4 offices and around 200 associates in a smaller capacity. This includes user management, telephone system administration, backups, software compliance, hardware refreshes, documentation, and user training. This is also an excellent opportunity for you to hone and develop your IT skills through the learning and development opportunities that are available.
About you
As a key member of the IT team, you will be an active team player with the ability to engage with the people who use our IT systems. You will have sound problem-solving skills and be thorough in your approach with an excellent eye for detail. Highly organised, you will be able to manage your time and priorities well. We are mostly a Microsoft environment and you will be able to demonstrate the fundamental skills to go with that (Windows 10/11, Office 365 apps and administration with Active Directory). You will be able to troubleshoot basic network issues and manage corporate backup and antivirus solutions.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement.
When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date: Tuesday 7 May 2024 at 09:00am
We will be assessing applications on a rolling basis and may shortlist and invite candidates to interview before the closing date, therefore, this role may close before the advertised closing date.
Using Anonymous Recruitment
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IT Manager
Full Time 35 hours per week | Permanent | Hybrid | Closing Date 6 May 2024
Salary: £38,000 to £43,000 (depending on experience)
Job Reference: ITMA2 (Please quote this on any correspondence)
The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.
We have an excellent opportunity for a permanent IT Manager to make a major contribution to the success of the leading professional body for librarians and information professionals.
This is a fantastic role working with a small team for a forward-thinking and ambitious charity. The role needs someone with a hands-on, positive attitude to getting things done, and working collaboratively to facilitate the provision of IT solutions which enable CILIP to harness the new capabilities of digital and data achieved through the Digital Improvement programme. The role needs someone adaptive, flexible, and able to lead/manage change. We are looking for an excellent IT professional who champions the use of technology to improve organisational performance and customer experience.
The ideal candidate will have a broad experience in delivering digital improvement programmes for organisations through proactive business partnering, and will possess integrity, resilience and the ability to communicate effectively with employees, management and external stakeholders. The main responsibilities of the role include:
- Ensure smooth functioning of IT and digital systems across the organisation
- Provide user support, including issue resolution and proactive identification of issues
- Act as a digital champion, optimising existing and planned systems and platforms
- Assist in developing incident response procedures, disaster recovery plans and cyber security policies
- Work as part of the cross-organisational ‘digital team’ to integrate platforms, refine procedures and support departments in utilising IT tools effectively
- Prioritise data security and uphold the maintenance of system backups
- Maintain relationships with external IT support contractor, suppliers and supervise external engineers
If this sounds like you, please don’t delay in applying!
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.
Registered Charity No: 313014
Why work for CILIP
- Hybrid working
- 25 days' annual leave plus public holidays (increasing after 3 years’ service)
- Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- The option to buy up to 5 days' additional annual leave
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Please send a CV and supporting statement highlighting your relevant skills and experience.
Interview dates
• First interviews (virtual) will be held on Monday 13 May 2024.
• Second interviews (in-person at/near The British Library) will be held on Wednesday 22 May 2024.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion, and representation. We particularly welcome applications from people from under-represented groups.
If you need any reasonable adjustments for any part of the recruitment process please do let us know.
For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
The client requests no contact from agencies or media sales.
The Guy’s and St. Thomas’ Foundation (GSTF) is undergoing an exciting change and building its own Fundraising function and so are growing its Systems team. This will first support that change but also continue to seek ways to improve how technologies and systems can help the Foundation achieve its goals.
We are excited to be expanding our in-house IT team by recruiting Senior Technical Engineer. We are in the process of bringing our IT helpdesk service in-house, to do so we need a motivated, experienced, patient and friendly third line engineer to join our newly formed team.
We are looking for a solid technical skillset, primarily with Microsoft365 PaaS and IaaS assets, but also someone who can take technical leadership for networking and other services and hosted applications across the organisation.
You will need to be an enthusiastic team-player, who is happy to work on reactive support issues as the need arises, can interact positively and constructively with IT colleagues, leadership and normal users, and serve as a proactive and engaged member of the IT team. The function is in a process of expansion & development, and you will need to demonstrate the benefits of internal, dedicated IT staff within a growing organisation
In return you will have technical and structural ownership of your work in alignment with the IT Manager, and an opportunity to deliver meaningful and impactful outcomes, both within the IT department and as part of the wider organisational goals of health improvements across society.
Key Responsibilities
- The Senior Technical Engineer will be the final escalation stage for support, so will have a pragmatic and level headed approach to problem and change management, to work closely with other support staff and the IT Manager to provide a good quality support service for end users.
- Comfortable completing technical work if needed, as well as having more complex issues escalated to you from junior colleagues in the team, or offering guidance where possible. You’ll be able to authorise change requests in place of the IT manager, and escalate to them if necessary.
- The post-holder, our Support technicians and IT Manager will be responsible for managing the day-to-day requirements of the foundation and it’s subsidiaries. Including, set up and management of the IT equipment as required. The role is a permanent hybrid role, 30% of your time will be based in our London, Southwark office.
- You will support the Senior IT Technician and IT manager to embed the IT procedures, offering training and guidance to employees as required. You will be the final escalation point and provide advanced technical support, as well as taking on system support. You’ll work closely with the IT Manager to work on implementing new solutions and take ownership of the technical aspects of project work
- The Senior Technical Engineer will also take a hand in some supplier relationship building/ management if necessary in order to support the smooth flow of work between systems we utilise here at the Foundation.
Skills and Experience
- Experience working as a Senior / 3rd Line Engineer on Microsoft Technologies in a similar scale environment
- Able to work autonomously and exercise good judgement to resolve complex technical changes, issues or contribute towards project decisions.
- Responsible for responding and resolving tasks relating to all levels of IT queries and acting as an escalation route for the IT team for more complex and project related tasks.
- Act as a technical reference point, identify opportunities for improvement, propose new technology or working practices to improve the operation of the Technology team and wider company.
- Work closely with IT manager for the benefit of the tech environment.
- Ensure that reactive and pre-emptive IT support actions are carried out competently, professionally and in a timely manner following the direction of the IT Manager.
- Mentor and guide less experienced IT support team members.
- Excellent communication skills, dealing with both users and stakeholders
- Incident management and ownership and good prioritisation
- Service ownership and taking responsibility for a great level of service.
- Comfortable formulating and delivering user training and guidance.
Technical skills:
- Advanced Microsoft365 support, administrating Azure, Entra, Exchange, Teams, SharePoint and other m365 services and platforms, providing reactive support and proactive service improvement as required.
- As the organisation has a hybrid working policy, you’ll be supporting users both in person and virtually, and will need to promote a forward thinking, fluid approach to hybrid working with an eye on information security.
- Manage support lifecycle, to investigate and resolve or escalate tickets as required; Keep detailed notes and time entries to monitor effective prioritisation and resolution
- Maintain and support Intune-managed hardware inventory – windows on surface pro, byod, android and apple devices – and application clients
- Follow the existing procedures and act as a champion of documentation within the support function, amend and create user guides where applicable; Provide inductions for new colleagues and ongoing training
- Promote an inclusive, collaborative, and respectful working environment (lead by example)
- Ensuring effective and secure local area network management, to include routers, switches & Wifi, in conjunction with IT Manager, and providing assistance to the Office team with supporting Print and AV
- Supporting Microsoft Office suite, Windows 11 and web applications; software installation and troubleshooting.
- Experience supporting and configuring Azure servers and architecture, anaging changes in Azure, AAD/Entra and exhange online.
- Experience of supporting and configuring Microsoft365 platform – including Sharepoint, Onedrive, Teams, Bookings, Forms
- Experience configuring Microsoft Intune – understanding configuration profiles, application packaging, compliance management and Autopilot
- Experience in scripting (eg PowerShell)
- Experience in Power BI a bonus
- Experience of working within the ITIL framework or working knowledge of service management concept
- Support hybrid meeting solutions and cloud printing
- Work to support and troubleshoot integrations into our tenant through a variety of systems and platforms
Soft skills:
- Excellent communication skills, dealing with both users and stakeholder
- Incident management and ownership and good prioritisatio
- Service ownership and taking responsibility for a great level of service
- Comfortable working within project parameters, contributing towards and formulating technical project docs
- Experience of mentoring colleagues and/or direct reports through professional development
- Comfortable formulating and delivering user training and guidance
Benefits
- Up to 12% employer pension contribution.
- Annual personal development budget.
- Annual health and wellbeing personal allowance.
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT Kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
· Employee Assistance Programme
The client requests no contact from agencies or media sales.
We are excited to be working with a fantastic international charity to recruit an experienced Data Engineer within their established team, creating and developing integrations and contributing to the build and development of their warehousing, you will work in a warm and collaborative team.
As the Data Engineer, you will use your skills to define strategies for extracting data from the business systems and build optimised data pipelines for the expanding warehouse. You will be responsible for the development of centralised data solutions and work effectively with business users, analysts and internal colleagues to understand and identify requirements and the impact of changes to the data pipelines. This organisation is very flexible in their approach and happy to look at hybrid working arrangements, attending the office a couple of times a month.
As the Data Engineer you will need:
- Extensive SQL and T-SQL skills and ETL tools
- Experience in data mapping and transformations
- Strong communication skills, verbal, face-to-face and in writing
Salary: £45,000
Contract: Permanent Full time
Location: Homeworking or Hybrid in London
Closing date: Ongoing
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Our programme supporting Higher Technical Education has big ambitions. Known as the ‘missing middle’ of higher education in England, we want to see the declines in level 4 and 5 technical education reversed and more providers emerge who can offer high-quality education and training to help people access highskilled occupations. Key to this transformation is the role of Institutes of Technology (IoTs) – collaborations between further education colleges, universities and employers – and we have been working closely with the National Network of Institutes of Technology to support their success. We are looking for a Project Officer to play an integral part in the successful delivery of this programme, as well as becoming an advocate for Higher Technical Qualifications more broadly.
This role sits within the small Higher Education Team at Gatsby, and you will work closely with the Project Manager and Director of Programmes to: develop and deliver a range of projects to support our programme objectives; represent Gatsby at external meetings; organise meetings and events; and develop strong working relationships with key partners.
Key Role Responsibilities:
- Deliver projects to support Gatsby’s Higher Technical Education programme, with clear objectives and planning, delivering outputs on time and within budget.
- Research, create and write compelling communications that support programme objectives.
- Co-ordinate regular meetings and external events, including drafting agendas, writing minutes, liaising with and organising contributions from external stakeholders.
- Work effectively with other Gatsby programme teams to ensure higher technical education is appropriately represented within their areas of focus.
- Commission consultants/researchers to undertake pieces of work that will inform programme direction.
- Undertake project evaluations to measure success, analysing outputs/feedback and making informed recommendations to improve activity.
- Manage the National Network of Institutes of Technology website and LinkedIn pages, ensuring they remain a compelling national presence with engaging and relevant content.
- Provide administrative and budget support for beneficiary grants and contracts.
- Create and maintain data and contact information relevant to the Institutes of Technology and other key stakeholders in higher technical education.
- Maintain a secure understanding of all high-level Gatsby policy positions and able to communicate them effectively in written form and verbally.
About You:
Experience
- Managed projects to successful outcomes, including some budget responsibility.
- Organised meetings and external events.
- Managed external contracts or grants to deliver agreed objectives on time and within budget.
- Developed and maintained a network of external contacts.
- Have produced effective communication materials for different audiences.
Knowledge & Expertise
- Some knowledge and understanding of the UK post-18 education and skills landscape.
- Basic understanding of the ways in which policy decisions are influenced and enacted in England.
Skills & Abilities
- Comfortable working with partners in education and industry, able to initiate and develop positive relationships with a diverse range of people and organisations.
- Able to persuade, engage and build rapport quickly with new contacts, and maintain important working partnerships.
- Oral and written fluency in English and able to prepare and present accurate and readable briefings and reports from complex information.
- Constantly striving to improve own projects and processes. Open to new ideas and ways of doing things, enabling constructive contributions to organisational progress and innovation.
- Able to set and meet own deadlines under pressure, often balancing conflicting priorities, and dealing calmly with unforeseen issues.
- Diplomatic and politically sensitive, using good judgement and evidence to form opinions.
- An ability to apply an awareness of diversity issues to all areas of work.
Personal Attributes & Other Requirements
- Strong interest in the role of technical education and careers guidance in improving life chances.
- Highly self-motivated, setting high standards for themselves and those they work with.
- Commitment to anti-discriminatory practice and equal opportunities.
- Enjoys working as part of a small team.
- Able to be flexible about working hours and locations, including working remotely and travelling to meetings around the UK and potentially overseas (may include overnight stays).
For the full job pack and details of the application process, please click the How to Apply button.
The client requests no contact from agencies or media sales.